Introduction
DesignMasters AU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website designmastersau.com (the "Site") or use our services.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.
Data We Collect
We may collect several types of information from and about users of our Site, including:
Personal Information
This includes information by which you may be personally identified, such as:
- Name
- Email address
- Phone number
- Postal address
- Company information
- Any other information you choose to provide
Non-Personal Information
This includes:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data (such as pages visited, time spent on the Site, etc.)
- Referral source
How We Collect Information
We collect information in the following ways:
- Direct interactions: When you fill out forms on our Site, contact us, or otherwise provide us with your information.
- Automated technologies: As you navigate through our Site, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
- Third parties: We may receive information about you from third-party service providers, business partners, or publicly available sources.
How We Use Your Data
We may use the information we collect about you for the following purposes:
- To provide, maintain, and improve our Site and services
- To process and fulfill your requests, such as responding to inquiries or providing quotes
- To send you administrative information, such as updates to our terms, conditions, and policies
- To send you marketing and promotional communications (with your consent where required by law)
- To personalize your experience on our Site
- To analyze usage patterns and improve the performance of our Site
- To protect our Site, services, and users from fraudulent, harmful, or illegal activity
- To comply with legal obligations
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Our legitimate business interests
- Compliance with our legal obligations
Cookie Policy
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our Site. They allow us to recognize your device and store certain information about your preferences or past actions.
Types of Cookies We Use
- Essential cookies: These cookies are necessary for the operation of our Site and enable you to use its features.
- Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve how our Site works.
- Functionality cookies: These cookies enable us to personalize content for you and remember your preferences.
- Targeting cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and the advertising displayed on it more relevant to your interests.
Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Site may not function properly.
Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
- Service providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
- Business partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the information to Australia and process it there.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You may request access to your personal information.
- Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You may request that we delete your personal information in certain circumstances.
- Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
- Data portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You may object to our processing of your personal information in certain circumstances.
- Withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Children's Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from a child under 16, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DesignMasters AU
84 White Track, Grahamton CV34 4DF
Australia
Email: info@designmastersau.com
Phone: +447931592989
